Welcome at MPDV
MPDV USA Inc is seeking an Account Manager with a focus on the North American continent, based in the Greater Chicago Area. The Account Manager is responsible for handling customer success activities and relationship management, building long-term, productive, and mutually beneficial relationships with existing and new customers. We began as a start-up in 2007 and with our dedicated team, we are aiming for the stars.
MPDV USA Inc is the US subsidiary of the German-based MPDV Mikrolab GmbH, as a leading provider of Smart Factory Solutions. Founded more than 45 years ago with currently over 520 professionals in 13 locations worldwide. MPDV’s innovative Manufacturing Execution System (MES) HYDRA® is a market leading solution for recording and processing Production, Quality Management and Human Resources data. Other innovative products such as our Manufacturing Integration Platform (MIP) or our Advanced Planning and Scheduling System APS FEDRA using state-of-the-art technologies such as artificial intelligence (AI) complete our product portfolio to support our customers on their way to their Smart Factory. More than 1,100,000 people in 1,700 manufacturing companies worldwide already use our software solutions daily to make their production processes more efficient.
To grow our business in the USA and North America, we are looking for a qualified
ACCOUNT MANAGER (USA) MPDV USA Inc., Greater Chicago Area
MPDV USA Inc., Greater Chicago Area
The ideal candidate is passionate about software sales and will have a desire to gain a deep understanding of MPDV software and apply this knowledge to fulfill customer objectives. The role will be responsible for the activities described below:
Responsibilities- What you will do:
- Be an MPDV USA liaison between prospects and our valued customers
- Responsible for identifying and acquiring new prospective customers (incl. cold calling)
- Develop professional relationships with prospect and existing customers to understand their business needs and position product solutions to address those needs
- Maintain your sales funnel with a sufficient number of prospects, while consistently moving them through all stages of the sales pipeline
- Drive all aspects of the sales cycle including but not limited, proposals, scoping, pricing and contract negotiations, etc
- Maintain consistent communication and timely follow-up with customers and prospects and be responsive to their real-time needs
- Prepare and execute demonstrations of the MES solution in remote or onsite sessions
- Analyze the requirements of your customers to create a proposal using the correct product and service offerings
- Work in collaboration with internal departments to acquire information to complete a proper solution proposal
- Stay current with new MPDV software releases and the impacts to customers and prospects
- Accurate and timely maintenance of your associated accounts, contacts and opportunities in our CRM
- Support and assist in preparing webinars, prospect event days, customer days, trade shows
- Represent the company and our products at trade shows, and similar events
- Keep an eye on the market conditions and competitive situation
Qualifications - What you will bring:
- A Bachelor’s degree or higher in a relevant field (e.g. Sales and Marketing, Engineering, IT, Production Management)
- Strong technical background with an excellent knowledge of software solutions.
- 5+ years professional experience with 3+ years experience in enterprise manufacturing software sales. MES software is a plus
- High ability to motivate yourself in long term sales processes
- Fluent in quickly assessing personalities and handling multi-stakeholder situations
- Experience with negotiations, contracts in sales, purchasing of investment goods, enterprise software
- Excellent customer service acumen, presentation and writing skills
- Ability to work effectively both as part of a team and independently with minimal guidance
- Ability to manage and prioritize tasks during various stages in the sales cycle
- Professionalism in personality, appearance, and work results
- Positive, creative and enthusiastic, you think quickly on your feet and adapt easily to change
- Willing to travel
- Nice to have: fluent Spanish, French or Portuguese language skills
Benefits of being part of the MPDV Team:
- MPDV is an owner-managed, independent and growth-oriented company
- Flat hierarchies and short decision paths
- A passionate, hard-working, yet fun-loving and competitive team to work with
- Paid commission
- Paid Vacation, Holidays and Sick days
- 401(k) and Roth 401(k) plan
- Medical, Dental, Vision plans
- Basic Life Insurance - Company Paid
- Short Term Disability - Company Paid
- Voluntary Ancillary Programs: Long Term Disability, Identity Theft Insurance, Legal Insurance
- Employee Assistance Program (EAP)
Contact
Please send your detailed application documents by e-mail to the following address: info.usa@mpdv.com.
Please note that only applicants with existing unrestricted work authorization for the United States will be considered.
MPDV USA, Inc. is a committed equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.